Terms of Service

These Terms of service (the “Terms”) govern the relationship between you and MindMaze Ltd, a company incorporated and registered in Cyprus, company number HE 465200, having its registered office at Griva Digeni 51, Athineon Court, Office 202, Paphos, 8047, Cyprus (“we,” “us,” or “our”), regarding your access to and use of our websites, applications, mobile games or online services (the “Services”). 

1. Binding Effect

By clicking a button that signifies your acceptance of these Terms or our Services, you agree to be legally bound to these Terms. Any reference to our Services in these Terms also refers to any part of our Services. We have the right to modify these Terms at any time and will provide you with notice of modification of these Terms by publishing such modified Terms on our website: https://mindmaze.games/terms/. If you continue to use our Services after we have published the modified Terms, you shall be deemed to agree to the modified Terms as of their effective date, unless applicable laws require that we obtain your agreement in another manner. These Terms constitute the entire and only agreement between us and you relating to the subject matter of these Terms and supersede all prior or contemporaneous agreements, representations, warranties and understandings with respect to our Services. If you breach these Terms, we may take action against you, including suspending or terminating your access to our Services. 

1.1. These Terms are written in English. We may provide translations of these Terms into other languages for your convenience, but in the event of any discrepancies or inconsistencies between the English version and any translation, the English version shall prevail and be legally binding.

1.2. We may also modify, suspend, or discontinue any part of the Services at any time without prior notice. We are not liable to you or any third party for any such changes or interruptions.

1.3. Your use of the Services may also be subject to additional terms, policies, or guidelines published by us, including our Privacy Policy and any in-game rules or community standards, which are incorporated into these Terms by reference.

2. Eligibility

2.1. By clicking a button that signifies your acceptance of these Terms or our Services on game pop-up, installation page, our website, or any other interface where these Terms are presented — or by downloading, installing, accessing, or using the Services — you confirm that (a) you have read and understood these Terms, and you agree to be bound by them; and (b) you meet the age and legal requirements outlined below, or are a parent or legal guardian accepting these Terms on behalf of a minor user.

2.2. You must be at least 16 years old to access and/or use our Services. If you are under the age of 18, you must have permission from a parent or legal guardian, and they must review and accept these Terms on your behalf.

2.3. If you are the parent or legal guardian of a user under the age of 18, you agree to these Terms both for yourself and on behalf of your child, and you are fully responsible for their use of the Services.

2.4. While most of our Services are designed to be suitable for a general audience, certain games or features may include specific age restrictions based on content, functionality, or applicable laws. You must not attempt to access any age-restricted Services unless you meet the required minimum age. Features directed at parents or guardians are intended for their use only.

3. Account

3.1. Some features of the Services may require you to register an account (the “Account”) or link a third-party account (such as Apple, Google, or Facebook). By creating or linking an Account, you agree to:

• Keep your login credentials secure and confidential
• Not share your Account or credentials with anyone else
• Not create an Account using false information or on behalf of another person, and
• Not sell, rent, license, transfer, or otherwise make your Account available to any third party.

3.2. If you share your Account or credentials with others — whether intentionally or not — you are fully responsible for any resulting activity, including unauthorized access or purchases. You agree to fully compensate us for any losses or damages that result from such actions.

3.3. You acknowledge that your Account, including all gameplay data, progress, achievements, and virtual items associated with it, is part of the Services and remains our property. You are granted a personal, non-transferable, revocable license to use your Account solely for personal, non-commercial purposes in accordance with these Terms. You do not acquire any ownership rights in the Account or any part of the Services.

3.4. We may suspend, restrict, or terminate your Account at any time, with or without notice, for any reason, including if:

• You breach these Terms or applicable law;
• You upload or share illegal or inappropriate content or misuse the Services;
• Your behavior poses a risk to the integrity, security, or lawful operation of the Services; and
• We are required to do so by law or by a platform provider.

4. Your Obligations

You agree that you will not do any of the following:

• Use our Services where the laws that apply to you would prohibit you from using our Services;
• Use our Services if we tell you to stop using our Services;
• Sell, rent or give away your Account, including any game progress saved to or associated with your Account;
• Use your Account for commercial purposes;
• Create an Account using a false identity or false information, or on behalf of someone other than yourself;
• Engage in any act that we deem to be in conflict with the spirit or intent of our Services, as we determine at our sole discretion;
• Abuse or make improper use of our support services;
• Use our Services to violate, or in violation of: (i) any applicable law, regulation, or government order; (ii) any applicable contract, policy or rule of ours, including our community guidelines; or (iii) any party’s intellectual property rights, privacy rights or other proprietary rights;
• Harass or threaten other players;
• Use any harmful, threatening, abusive, defamatory, libelous, pornographic, obscene, hateful, or racially or ethnically offensive language in our Services;
• Conduct any unlawful chats, messaging, or similar communications while using our Services;
• Cheat, hack, interfere with, tamper with, damage, disable, overburden, impact or conduct any attack on our Services or our servers or systems in any way, including by means of submitting a virus or other malware to our Services, or overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” our Services;
• Probe, scan, or test the vulnerability of our Services or any associated system or network, or circumvent, breach or modify our security or authentication measures without proper authorization;
• Attempt to modify, reverse-engineer, decompile or disassemble our Services, including by reducing to a human-perceivable form any of the source code used in providing our Services;
• Host, provide matchmaking services for, or intercept, emulate, or redirect the communication protocols used as part of any of our Services;
• Create or use cheats, exploits, “mods”, hacks, software, bots, or any unauthorized third-party software designed to modify or interfere with our Services or anyone’s experience using our Services;
• Transmit or make available in our Services any advertising, promotional materials or any other forms of solicitation;
• Transmit to us or using our Services any material that contains viruses, worms, traps or malicious computer code;
• Disrupt the normal flow of the applications and dialogue in our Services, or otherwise act in a manner that negatively affects other players’ ability to use our Services;
• Collect, process or store personal data about other players using our Services for your commercial purposes, for the purposes of harassing, stalking or abusing other players, or for purposes or in ways that would violate their privacy or human rights;
• Use any payment card in relation to our Services without the cardholder’s authorization;
• Remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any of our Services;
• Use any of our or our licensors’ trademarks, service marks or tradenames, or any variations or misspellings thereof, without our or their authorization;
• Attempt to do any of the above; or
• Encourage anyone else to do any of the above.

5. Virtual Items

5.1. We may offer or provide limited access to various “Virtual Items” in our Services, including (i) virtual in-game coins, currencies or monies, all for use in our games; (ii) virtual in-game items; and (iii) other Services for your personal and non-commercial entertainment. No payments in exchange for limited access to Virtual Items are necessary to use our Services. We offer limited access to Virtual Items for the sole purpose of enhancing your user experience and entertainment when using our Services. You must use your own skills and aptitudes and not rely solely on luck or chance when using our Services.

5.2. Virtual Items do not store or represent anything of value because we have the absolute right to manage, regulate, control, modify or eliminate Virtual Items and may revoke your access to them at any time and for any reason, with or without notice. We shall have no liability to you or any third party in the event that we exercise any such rights. You have no claim, right, title, proprietary or ownership interest in any of the Virtual Items regardless of any consideration paid for limited access to those Virtual Items. For as long as we provide you with limited access to a Virtual Item, you have a conditional, limited, personal, non-transferable and revocable permission to use the Virtual Item as we determine at our sole discretion.

5.3. You may not use Virtual Items for any purpose outside of the manner in which we permit them to be used in our Services. Except as we explicitly authorize, (i) you may not transfer any access you may have to any Virtual Items to other users; and (ii) you may not pay or receive payment in exchange for any access to any Virtual Items for “real world” money or any other valuable thing. Any attempt to do any of the foregoing is in violation of these Terms and may result in the suspension or termination of your access to our Services. All access to Virtual Items may be forfeited if we suspend or terminate your access to our Services for any reason, or if we discontinue our Services.

5.4. You agree that you will not assert or bring any claim against us, our affiliates, or our or their respective directors, officers, employees, agents, service providers or licensors relating to (i) a claim that you own any Virtual Items, that Virtual Items constitute your property, or that Virtual Items have any monetary or other value; or (ii) a claim for an alleged monetary value of Virtual Items lost upon deletion or suspension of your access to our Services or modification, termination or expiration of these terms.

5.5. Virtual Items are offered for purchase through third-party platforms such as the Apple App Store and Google Play Store or other authorized providers (the“Platform”). All purchases are subject to the Platform’s own terms, including payment processing and refund policies.

5.6. When you make a purchase, you authorize the Platform to charge your selected payment method for the displayed price, including any applicable taxes or fees. Delivery of Virtual Items is typically immediate. By purchasing Virtual Items, you request immediate performance of the contract and acknowledge that you lose your right of withdrawal once the digital content is delivered, in accordance with any applicable laws, including Article 16(m) of Directive 2011/83/EU (the EU Consumer Rights Directive).

5.7. Refunds. ALL PURCHASES OF VIRTUAL ITEMS ARE FINAL AND NON-REFUNDABLE EXCEPT AS REQUIRED BY THE PLATFORM’S OWN REFUND POLICIES. We do not issue refunds directly for purchases made through the Platforms. If you believe you are entitled to a refund, you should contact the Platform through which the purchase was made. To understand your refund rights, please review the relevant Platform’s terms:

5.7.1. Apple App Store: Apple Media Services Terms and Conditions.

5.7.2. Google Play: Google Play Terms of Service.

5.8. We may remove or revoke access to Virtual Items if they were acquired through fraud, error, or unauthorized methods, your Account is suspended or terminated under these Terms, or your use of Virtual Items violates any law, Platform policy, or these Terms.

5.9. We are not responsible for any loss of Virtual Items resulting from unauthorized access to your Account, security breaches, or your failure to safeguard your login credentials.

5.10. YOU ACKNOWLEDGE THAT WE ARE UNDER NO OBLIGATION TO ISSUE REFUNDS FOR ANY REASON, AND THAT NO MONETARY OR OTHER COMPENSATION WILL BE PROVIDED FOR UNUSED VIRTUAL ITEMS UPON ACCOUNT CLOSURE, REGARDLESS OF WHETHER THE CLOSURE IS VOLUNTARY OR INVOLUNTARY.

6. Intellectual Property

All rights, title and interest in and to our Services, including any games, applications, titles, computer code, themes, objects, characters, names, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, moral rights, documentation, in-game chat transcripts, Virtual Items, videos, audio, photos, advertising, images, text, designs, user profiles, gameplay mechanics, features, visual interfaces, branding (such as trade names, trademarks, service marks or logos), server software, metadata and other materials, and compilations, selections and arrangements of these materials, are owned by or licensed to us, subject to copyright and other intellectual property rights under applicable laws and international conventions. Therefore, no one other than us or parties that we have authorized has any right whatsoever to sell our Services. YOU ACKNOWLEDGE THAT YOU HAVE NO PROPERTY RIGHTS WHATSOEVER IN OUR SERVICES, INCLUDING VIRTUAL ITEMS.

7. User Content

When accessing our Services, you agree to obey applicable laws and to respect the intellectual property rights of others. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content (collectively, “User Content”) in connection with our Services in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third-party rights caused by any User Content you provide or transmit, or that is provided or transmitted using your Account on our Services. The burden of proving that any of your User Content does not violate any laws or third-party rights rests solely with you. Additionally, in the event that you become aware of or reasonably suspect any infringement of the copyrights or trademarks of ours or any third parties, occurring on any of our Services, you will immediately report such infringement to us. We may delete or take down any User Content at our sole discretion without notice. By submitting any User Content through our Services, you hereby grant us an unconditional irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide license to use, modify, adapt, reproduce, make derivative works of, publish and/or transmit, and/or distribute and to authorize other users of our Services and other third parties to view, access, use, download, modify, adapt, reproduce, make derivative works of, publish and/or transmit your User Content in any format and on any platform, either now known or hereinafter invented. You are solely responsible for your interactions with other users of our Services. To the fullest extent permitted under applicable law, you agree that you shall not institute any dispute against us in relation to User Content (yours or another user’s), including without limitation in respect of any defamation, harassment, or false endorsement claims.

8. Termination

8.1. We reserve the right to suspend, restrict, or terminate your access to the Services, including your Account, User Content, and Virtual Items, at any time, with or without notice, for any reason, including but not limited to:

8.1.1. breach of these Terms;

8.1.2. Use of the Services in a way that may cause legal liability, disrupt the Services, or interfere with the experience of other players;

8.1.3. Submission of content or behavior that violates our user conduct rules or intellectual property rights;

8.1.4. Fraud, cheating, or abusive behavior;

8.1.5. Inactivity of your Account for an extended period (as reasonably defined by us); or

8.1.6. Where required by law, regulation, or the Platform.

8.2. You may terminate your use of the Services and request the deletion of your Account at any time. Upon termination, your license to use the Services will immediately end, and any User Content, Account data, progress, or Virtual Items associated with your Account may be deleted and will no longer be accessible.

8.3. We are not liable for any loss of access, data, or content resulting from a termination or suspension of your Account in accordance with these Terms.

9. Disclaimers. Limitation of Liability

9.1. All content, software, and services offered through the Services are provided “as is” and “as available,” without warranties of any kind.

9.2. To the fullest extent permitted by law, we expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty, representation, or guarantee that:

9.2.1. the Services will be uninterrupted, timely, secure, or error-free;

9.2.2. any defects will be corrected;

9.2.3. the content or information provided through the Services will be accurate, complete, or up to date; and

9.2.4. the Services will be compatible with your device or network.

9.3. Any download, installation, or use of the Services is done at your own discretion and risk. You are solely responsible for any damage to your device, loss of data, or other harm resulting from such use.

9.4. We assume no responsibility for any errors or omissions in the content, software, or services provided or referenced in the Services.

9.5. In no case shall we or our affiliates be held liable for any direct, indirect, consequential, punitive, special, or incidental damages (including, but not limited to, those resulting from a loss of business, data, or revenue; reliance on the materials presented; delays; or business interruptions arising out of or in connection with the use or performance of our information) regardless of whether we have been advised of the possibility of such damages. Subject to mandatory legal obligations, our total aggregate liability to you for all claims arising from or relating to the Services shall not exceed the total amount you paid to us (if any) in the six (6) months prior to the event giving rise to the claim, or EUR 100, whichever is higher.

9.6. For the United States Residents – Disclaimers & Limitation of Liability

9.6.1. ALL INFORMATION, SOFTWARE, AND SERVICES OFFERED ON THIS WEBSITE ARE PROVIDED “AS IS” WE HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.6.2. WE MAKE NO WARRANTY, REPRESENTATION, OR GUARANTY AS TO THE CONTENT, SEQUENCE, ACCURACY, TIMELINESS, OR COMPLETENESS OF ITS INFORMATION, SOFTWARE, OR SERVICES. WE MAKE NO WARRANTY, REPRESENTATION, OR GUARANTY THAT THE INFORMATION, PRODUCTS, OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED.

9.6.3. WE ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION, SOFTWARE, OR SERVICES REFERENCED OR LINKED TO ON THIS WEBSITE.

9.6.4. IN NO CASE SHALL WE BE HELD LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, THOSE RESULTING FROM A LOSS OF BUSINESS, DATA, OR REVENUE; RELIANCE ON THE MATERIALS PRESENTED; DELAYS; OR BUSINESS INTERRUPTIONS ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF OUR INFORMATION) REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Governing Law. Dispute Resolution.

10.1. These Terms and all disputes relating to them shall be governed by and construed in accordance with the laws of Cyprus.

10.2. Any dispute arising out of or in connection with these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Cyprus, unless you reside in a country where applicable law gives you the right to bring claims in your local courts. In such a case, you may do so, but only to the extent that this right is granted to you by mandatory local law.

11. Severability

If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect.

12. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes or circumstances outside of our reasonable control, including any acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, pandemic, energy, labor or materials.

13. Miscellaneous

13.1. Third Party Advertising. Some of the Services may include advertisements for, or links to, third party websites, content, goods, promotions, or services (“Third Party Advertising”). We are not responsible for, nor control the content of, any Third Party Advertising, and the inclusion of such Third Party Advertising in the Services does not mean that we either endorse or approve of such Third Party Advertising or the websites, content, goods, promotions, services, or business practices of the third party providers of such Third Party Advertising.

13.2. Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

13.3. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

13.4. We can issue additional policies related to specific services (including, but not limited to, forums, contests, or loyalty programs). Your right to use such services is subject to the pertinent policies and these Terms. If you have any questions or comments, please contact us at  legal@mindmaze.games.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.